Chetan J
Back to Work
[ CASE STUDY ]

IKT INDIA

Conducted 15+ seller interviews and mapped end-to-end journey; identified 3 critical drop-off points that informed PRD for redesigned onboarding flow. Converted to full-time PM after 6 months.

Role

Product Management Intern

Duration

5 mo

Type

internship

Location

Hyderabad, India

15+

Seller Interviews

end-to-end journey mapping

3→6hrs

Setup Time Reduction

from 3 days

3

Drop-off Points Found

informed PRD redesign

Highlights

01

Conducted 15+ seller interviews and mapped end-to-end journey

02

Identified 3 critical drop-off points that informed PRD for redesigned onboarding flow

03

Reduced seller setup time from 3 days to 6 hours with engineering

04

Converted to full-time PM after 6 months

Skills

User ResearchPRD WritingJourney MappingStakeholder Management